ISO Form (Insurance Services Office)
Also known as: ISO Standard Form, ISO CGL
The ISO CGL form (CG 00 01) is the basis for nearly every commercial GL policy sold in the US. Standardization makes quote comparison meaningful — carriers compete on price + endorsements rather than reinventing core policy language. Some specialty markets use manuscript (non-ISO) forms.
Real-world scenario
Cornerstone Cabinetry LLC, a 9-employee custom millwork shop in Ohio, buys a commercial general liability policy built on the ISO CG 00 01 occurrence form — the same standardized wording used by most carriers. Because the policy uses a filed ISO form rather than a proprietary manuscript form, Cornerstone's broker can compare three quotes apples-to-apples: Carrier A at $4,200, Carrier B at $4,650, and Carrier C at $3,980. All three carry a $1,000,000 per-occurrence limit, a $2,000,000 general aggregate, a $2,000,000 products-completed operations aggregate, $100,000 fire damage legal liability, and $5,000 medical payments, with a $500 property-damage deductible.
Mid-term, a finished kitchen island Cornerstone installed collapses, injuring a homeowner and destroying $18,000 of appliances. The homeowner sues for $300,000. Because the ISO form's insuring agreement responds on an occurrence basis, the carrier defends the suit: defense costs reach $22,000 and are paid outside the limit, the bodily-injury settlement lands at $85,000, and the property damage adds $18,000 — a total $103,000 insured loss against a policy that cost under $4,200. Cornerstone had also paid a $600 endorsement to add its general contractor as an additional insured, which routed the GC's $40,000 defense tender back to Cornerstone's standardized ISO coverage instead of the GC's own policy.
How it affects your premium
The ISO form itself doesn't set your price — it standardizes the coverage wording so carriers compete on rate. Premium on an ISO-based policy is driven by:
- Underlying rating basis — payroll, sales, or square footage feeds the rate; a cabinet shop rated on receipts pays more as revenue grows.
- ISO loss costs — carriers build rates off filed loss cost data that ISO publishes, then apply their own multiplier, so identical forms can carry different prices.
- Class code and exposure — the ISO classification assigned to your operation sets the base rate before credits or debits.
- Endorsements attached — each ISO endorsement (additional insured, waiver of subrogation, primary and noncontributory) can add premium.
- Limits and deductible — moving from a $1M to $2M per-occurrence limit, or lowering the deductible, raises cost.
- Form edition date — a newer ISO edition may broaden or restrict coverage, shifting the rate carriers charge.
- Package vs. monoline — bundling ISO liability and property into a commercial package policy often earns a package credit.
Common misconceptions
Myth: An ISO form policy is identical coverage no matter which carrier you buy from.
Reality: Carriers routinely bolt proprietary exclusionary endorsements onto the base ISO form, so two policies sharing the same CG 00 01 can differ sharply. Always compare the full form schedule, not just the coverage grid on the declarations page.
Myth: ISO is an insurance company that pays my claims.
Reality: ISO (Insurance Services Office) is a rate service organization that drafts standardized policy forms and files advisory loss costs — it never issues policies or pays claims; your named carrier does.
Myth: If it's a standard ISO form, I don't need to read it.
Reality: ISO forms are revised on regular edition cycles, and a newer edition can narrow coverage you had before. The specific edition date printed on your form controls what is and isn't covered.
Frequently asked questions
What exactly is an ISO form?
Is ISO the same thing as my insurance company?
Why does it matter whether my policy uses ISO forms?
Can a carrier change an ISO form?
Do all business policies use ISO forms?
Sources cited
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